No invented percentages. Things you can actually inspect.

The audit was worth the money on its own. It's still steep monthly for a two-chair practice and I've said so to them. Haven't cancelled either, so make of that what you will.

We found two enquiries we'd completely lost in a group text. One of them booked. That was week one of the CRM.

↗$11k recovered from leads already in the pipeline

Ran three weeks over. I was annoyed about it and told them. To their credit nobody pretended it hadn't happened and the invoice didn't move.

You talk to the person doing the work. That is the whole review.

Our Maps listing had the wrong hours since 2021. Nobody had told us. They found it in the first week, fixed it, and set up a way of asking for reviews that doesn't make me cringe. We went from 3 reviews a year to 3 a month.

↗Review velocity up 12x; direction requests up 60%

The audit was worth the money on its own. It's still steep monthly for a two-chair practice and I've said so to them. Haven't cancelled either, so make of that what you will.

We found two enquiries we'd completely lost in a group text. One of them booked. That was week one of the CRM.

↗$11k recovered from leads already in the pipeline

Ran three weeks over. I was annoyed about it and told them. To their credit nobody pretended it hadn't happened and the invoice didn't move.

You talk to the person doing the work. That is the whole review.

Our Maps listing had the wrong hours since 2021. Nobody had told us. They found it in the first week, fixed it, and set up a way of asking for reviews that doesn't make me cringe. We went from 3 reviews a year to 3 a month.

↗Review velocity up 12x; direction requests up 60%

Month two I nearly pulled the plug. Told them as much on a call. They didn't panic-sell me anything, just walked through what was queued. Month five was our best ever for booked jobs.

In February the report opened with a number that had gone down and why. No agency has ever done that with me before.

Everything they said would happen has happened. All of it later than I had in my head. If you're the type who needs dates held to the day, go in knowing that.

We came in wanting an app. They spent an hour showing us the booking flow was the actual problem and quoted us a third of what we'd budgeted. Who does that.

↗Online bookings up 34% without an app being built

Month two I nearly pulled the plug. Told them as much on a call. They didn't panic-sell me anything, just walked through what was queued. Month five was our best ever for booked jobs.

In February the report opened with a number that had gone down and why. No agency has ever done that with me before.

Everything they said would happen has happened. All of it later than I had in my head. If you're the type who needs dates held to the day, go in knowing that.

We came in wanting an app. They spent an hour showing us the booking flow was the actual problem and quoted us a third of what we'd budgeted. Who does that.

↗Online bookings up 34% without an app being built